Plain Help Centre · New Zealand
How can we help?
Guides, walkthroughs and answers for Plain Accounts in New Zealand.
Start here: Plain in five minutesCreate your account and start your free trialGuided setupCreate an invoice
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Walkthroughs
Follow along step by step, with a screenshot for every step.
Your first 30 minutesFrom a new account to your first invoice, bank import and team invite.30 min
Create and send your first invoiceFive minutes, start to finish.5 min
Import and reconcile your bankGet your bank lines in and matched.10 min
Prepare your first GST returnCheck your figures and approve the draft.15 minPopular articles
Frequently asked questions
Do I need a credit card for the free trial?
No. The trial is free for 14 days. You only add a card when you choose a paid plan.
Can I change the country of my workspace?
Not after it's created, because the country sets your GST codes and accounts. Create a new business with the right country in Settings → + Add business.
Is there an app?
Plain runs in your browser on any computer, tablet or phone. On a phone, add it to your home screen for one-tap access. See Using Plain on your phone.
Can I use Plain in another language?
Yes. Choose English, Nederlands, Deutsch, Français or Italiano from the language menu at the top of any screen.
How do I get help from a person?
Email support@plainaccounts.com. Include your business name and what you were doing.